Privacy Policy

1. Introduction

Welcome to My.Assistant360.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence assistant service.

By accessing or using My.Assistant360.ai, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect the following types of information that you voluntarily provide to us:

• Account information: Name, email address, phone number, and password when you register
• Profile information: Preferences, settings, and customization options
• Communication data: Messages, queries, and interactions with our AI assistant
• Payment information: Credit card details, billing address, and transaction history
• Feedback: Survey responses, reviews, and support requests

2.2 Information Collected Automatically

When you use My.Assistant360.ai, we may automatically collect:

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: Interaction patterns, features used, time spent, and engagement metrics
• Location data: General location based on IP address
• Log data: Access times, pages viewed, and system activity
• Cookies and similar technologies: Information stored via cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve My.Assistant360.ai services
• Personalize your experience and deliver tailored content
• Process payments and manage your account
• Communicate with you about service updates, offers, and promotions
• Respond to your inquiries and provide customer support
• Analyze usage patterns and optimize service performance
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

4.2 Business Partners

Trusted partners who help us provide and improve our services.

4.3 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets.

4.5 With Your Consent

When you have given us explicit consent to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request the transfer of your personal information to another service
• Opt-out: Opt-out of marketing communications and certain data processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

My.Assistant360.ai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to protect your information when transferred internationally.

10. Third-Party Links and Services

My.Assistant360.ai may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other appropriate means. Your continued use of My.Assistant360.ai after such modifications constitutes your acknowledgment of the modified Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@my.assistant360.ai 

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Notice for more information.

14. EU/EEA Privacy Rights

If you are in the European Union or European Economic Area, additional rights and information apply under the General Data Protection Regulation (GDPR). Please see our EU Privacy Notice for more information.

15. Cookie Policy

Our detailed Cookie Policy explains how we use cookies and similar technologies, as well as your options for controlling them.

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This Privacy Policy was last updated on March 29, 2025.